![]() To keep up with demand and customer preference, both the USPS and privately-owned shippers have turned to electric, or automated, parcel lockers.Īn electronic parcel locker provides a safe, convenient, contactless option for package delivery and collection for residents in apartment complexes, customers at retail stores, industrial complexes, and more. More and more consumers have turned to online shopping for everything from home furniture and decor to clothing and groceries. Other types of parcel lockers, such as electronic units, may or may not be serviced by the USPS. To be clear:USPS-approved parcel lockers for residential mail delivery are part of the same family of cluster mailboxes found here. Regardless of the size or layout of the parcel lockers, both USPS mail carriers and delivery drivers from other shipping companies can efficiently distribute packages without the need for home deliveries or multiple delivery attempts. Grocery stores or retailers may even have an entire wall of branded parcel lockers where customers can pick up their orders. ![]() ![]() Small businesses or multi-family homes may require one or two parcel lockers, while a busy apartment complex may have several large compartments with multiple parcel lockers in each unit. Some cluster mailboxes come with parcel lockers already installed, while other parcel lockers may fit alongside or under mailboxes for easy access. That said, many residents, property managers, and business owners may still wonder, "What is a parcel locker?" At its most basic level, a parcel locker is just that: a secure, lockable storage box where a mail carrier or employee can leave packages for residents or shoppers to collect at a later time. With that in mind, parcel lockers have become a necessary addition to community mail distribution centers as the USPS – and other private organizations attempt to streamline delivery and cut costs. While parcel lockers may have been less common a decade ago, the United States Postal Service has recently begun requiring cluster mailboxes at all new residential developments. View the video below to learn more about Parcel Lockers: Property managers, residential community developers, business owners, and even grocery chains and retail stores have begun installing secure package lockers to make delivery faster and more efficient. Where do you receive your packages from the Post Office? Would you use a gopost locker? Let us know on our blog.As commercial mailboxes and cluster box units (CBUs) have become more common, you've likely noticed parcel lockers popping up at your local mail station. ![]() Exploring greater possibilities with parcel lockers could allow the Postal Service to evaluate additional revenue generating and cost-sharing arrangements and give them a more informed basis for implementing gopost on a broader scale.As Americans do more of their shopping online, the growth in packages is expected to rise. The pilot results do not contain strategies implemented internationally for similar locker systems. It will also expand available parcel delivery and shipment options for customers, and give the Postal Service a marketing edge over competitors that do not offer secure parcel locker service.We identified areas of concern involving the gopost registration process, site location criteria, volume targets, and number of parcel pick-up days allowed. We determined the parcel locker concept will increase the Postal Service’s parcel readiness efforts as future online retail growth continues. Customers can also receive shipping and receiving notifications through email or text.Office of Inspector General auditors assessed the Postal Service’s parcel delivery locker pilot. With a gopost parcel delivery locker, however, a registered customer uses a uniquely issued gopost card and personal identification number to ship and receive parcels. ![]() The carrier will leave the parcel in a protected location, follow the mailer/addressee’s delivery instructions, attempt a second delivery, or leave a delivery notice instructing the customer to pick up the parcel at the Post Office™. The parcel delivery locker pilot was implemented in February 2012, providing customers with a free alternative to use 24 hours a day for parcel shipment and receipt.Traditionally, when a parcel does not fit into a customer’s mailbox, a letter carrier will attempt to deliver it to the customer’s door. Postal Service developed the gopost® parcel delivery locker concept to offer customers an easy, convenient, and secure delivery option. ![]()
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